NDIS Cleaning: How Does This Work At Home

Many individuals base their way of life on believing that cleanliness is second only to godliness. Cleaning, however, could be difficult or even possible for those with disabilities. Consequently, you could be looking for assistance to do these chores.

Participants in the NDIS frequently ask us if their funds can be used to hire NDIS cleaning services or other relevant services. There is no proper solution to this issue because how you can use resources will depend on the details of your NDIS plan. However, keeping that in mind, we have some advice for you. Read on!

What is funded by the NDIS?

The NDIS can only cover services deemed reasonable, required, and related to a person’s disability.

The NDIS plan is unique to each member. In general, the NDIS can pay for supports like cleaning, planting, or vacuuming that people cannot perform on their own due to their disability.

Even if the client has a handicap, the NDIS does not cover jobs that call for the expertise of specialists or professionals, such as employing electricians or plumbers to fix broken pipes and other relevant services.

Can the NDIS cleaning services compensate for home maintenance?

In short, yes. The NDIS may cover cleaning, gardening, and maintenance expenses, but only until they are necessary and fair, given your disability. For instance, you can use your NDIS funds to hire a gardener if your handicap prevents you from mowing the grass.

When it concerns NDIS cleaning, maintenance, or upkeep, the standards for acceptable and essential can occasionally get even more complicated. The NDIS will reimburse the cleaning expense, but just to tidy your room if you live in a shared house (or at residence with your family) but cannot do so yourself.

The NDIS does not believe it is acceptable or essential to cover the entire house because the other occupants can clean the rest of it.


Additionally, the NDIS will not typically pay for specialized supports that anyone (including those without a disability) might occasionally need to hire, such as an electrician to reconfigure a connector or a plumber to fix water pipes.

Things to Think Through Before Hiring a Handyman or Cleaner

Create a Service Contract 

Establishing a service agreement with an NDIS cleaning service is crucial, just like any other service provider. It is a written contract specifying how you want your services delivered. It also safeguards you from misunderstandings related to the services.

Price Compliance

You and your provider should agree on the price before beginning the work since the NDIS uses an hourly rate pricing system. You should be aware that the NDIS will not pay anything other than the hourly rate, so you must include any incidental costs in the agreement.

Use The NDIS Guide

To avoid payment problems and continue providing services, the cleaning crew should ensure that their invoicing complies with the NDIS criteria. This means that the invoice must go by the following guidelines:

  • The NDIS only permits an hourly-rate scheme. Thus it must expressly state how many hours were performed.
  • Before the NDIS accepts a cleaner’s hourly fee, they must include any incidental charges (such as transportation for the acquisition of additional cleaning agents required).
  • The NDIS governs the maximum hourly fee you may charge.

In The End

People must understand the distinction between the role of a support worker and that of another professional service. The sole purpose of a care assistant is to assist you in achieving your NDIS objectives.

Clare Louise